Month: April 2016

Online video marketing: trends, tips and examples of best practice

/ saoirseoriordan / Leave a comment

As the online world is continuously evolving, more and more innovative ways of marketing are emerging each day. Video marketing, is a form of advertising that is on the rise and has the power to affect millions, yes millions! It also helps drive traffic to your website as it’s more interactive and engaging.

Still not on board? Well then have a read of the the top tips for creating video marketing, best examples of company videos and recent trends and stats on video marketing that I’ve compiled right here for you! Enjoy.

 

Take a look at some of these key video marketing trends and stats – 

  • Cisco state that “By 2017, video will account for 69% of all consumer internet traffic”. This just illustrates that companies must jump on board with this up and coming internet takeover.

 

  • Want your self to become a globally recognised brand? Video marketing receives 1200% more shares than text and images together. Video is a great and easy way for people to share your content and get your name out there.
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Source: http://bit.ly/22UeTS0

  • Video marketing through one of the most recognised websites, YouTube, will not only create greater awareness but will also will boost your SEO. Google ranks websites based on their online activity and marketing through YouTube is a powerful way to increase your SEO ranking.
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Source: http://bit.ly/22UeTS0

  • Four times as many customers state they would rather watch a video about the product than read about it. This allows companies to get creative with the way that they promote their products. For example, they could create “how to” videos and therefore increase customer satisfaction and raise the number of hits to their page.
  • Video marketing trend will revitalise email marketing. Email marketing is still used as a way of communication. According to Forbes, companies will have to rely less on context based emails and focus more on email marketing that includes videos, in order to increase engagement and interaction with the brand.

A brilliant example of a company that created a video email marketing campaign, that ended up going viral was Cadbury, with their drum playing gorilla clip. The clip began as an video marketing technique to be included within their customers emails but it developed into such a hit that it then ran as a TV advertising and cinema commercial.

Below are some TOP TIPS and great examples, on how to create great video marketing content.

Ensure they are relatable –

A great way to grab someone’s attention, make them feel like they can relate to the video clip that they are watching. According to Reelseo, relatable videos are one of the best ways of increase your content share and achieving a good viral share.

Dove’s beauty campaign, is an example of video marketing done right. It became viral over night as they gave the people a reason to share their video, it was relatable! It incorporated emotion, feelings and captured the true meaning of creative content that appealed to a large audience.

 

Keep them short –

You have to remember people have a short attention span when it comes to scrolling down through their news feeds. Make them long enough to get your point across but short enough to hold your customer attention. Marketing Land stated that, once you have created enough marketing videos, you can see where the demand is for longer length videos.

Give behind the scenes content –

people love the idea of receiving or viewing exclusive content. Going behind the scenes with your video marketing is a great way for companies to be completely transparent to all of their followers. Sprout Social say that it allows consumers to see what things look like from the brands perspective. It allows consumers to see that you are more than just a product or service, it enables you to put a human face on your brand. Burberry captivate the eyes of hundreds with their, behind the scene shots of their products.

 

and last but definitely not least,

Make them UNEXPECTED –

This is the essence of grabbing someone’s attention and creating a great video. In Kevin Alloca’s TedTalk he explains why unexpectedness is essential in order to make your video go viral.

 

If video marketing is not already part of your marketing strategy, I highly recommend that it should. If you’re not including it, you’re behind the crowd and if your competitors are doing it already, then they’re winning!

Until next time,

Saoirse

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Social Listening: Getting to know customers or cyber stalking?

/ saoirseoriordan / Leave a comment

Are you listening? People are talking about you!

Companies have begun to dive into the emerging trend of social listening. Whether it be Facebook, Twitter, Instagram or YouTube, for many, we have come to a stage where we cannot go an hour without checking one or more of our social media accounts and posting information of relevance about ourselves. I Know myself can be counted as one of these culprits and organisations around the world are taking advantage of this. Social media has changed the way companies do business.

What is social listening you may ask?

According to Brandwatch it is the act of taking note and identifying what is being said about your company, product or brand across the internet.

By actively listening for mentions or negotiations, you can make sure that you don’t miss out on the chance to satisfy customers or gather valuable feedback. To accomplish this, Sprout Social state that you must ensure you are tracking all variations of your brands name, with and without the @ symbol.

Tools that companies are using,

Customers are being monitored by companies all across the internet in order to know and understand what they are saying about them. This is done through the use of a selection of tools. The Social Media Examiner has compiled a list of some of the best listening tools available, they range from, Social Mention to Talkwalker, Topsy and Hootsuit.

Through researching and reading about social listening there are both positive and negatives to monitoring people on social for commercial purposes. However, as a marketing student I believe that there are ample added benefits to the power of social listening.

Benefits of Social Listening –

Business2Community, mentions how it enables companies to spot trends, identify what consumers are saying about your brand, what consumers are doing online, understand what social media platforms your target audience hang out on, identify people to target future content towards, find sale opportunities and it also allows for re-marketing. Re-marketing enables companies to understand what their targeted customers are doing, apprehend their behaviour and therefore TARGET them with relevant material.

Many people believe that the advert that has popped up on their side bar relating to the product that they were just searching is coincidental, but it’s not. Social media listening enables companies to see the certain things that people were searching for and therefore target them with specific and relatable marketable advertising in order to grab their attention and gain greater sales. Clever I know! It’s not regarded as stalking, it’s just smart marketing.

But is it ethical?

Some customers believe that if they post content online, it is expected that social sites won’t use them, when in fact for the vast majority of the time, the minute you press post it’s public. Users feel that they have an implied right of privacy but privacy on the internet is almost a thing of the past.

Jennifer Golbeck, speaks about how Target sent a flyer to a young girl’s home with advertisements about baby bottles and nappy’s 2 weeks before she had even told her parents she was pregnant. They were able to find out that information through the material she had provided online but was this too far? This displays the capabilities that companies can gain through the use of social listening at the moment but they also need to know at what point to stop and allow the user to retain control.

Eli Pariser also mentions in his TedTalk, how the internet is using our behaviour to target us with things. He states “It’s providing us with information with what it thinks we want to see not what we need to see”.

These talks enhance our knowledge on the power of social media listening but are many companies sticking to the online code of ethics?

According to EphMRA “researchers are bound by the terms and conditions attached to access of the online services”. Therefore, many online social media services include intellectual property rights. However consent for listening must also be included and if not, it’s free for all, companies can read and summarise the content. Many companies are taking advantage of it and using it to their marketing advantage.

 

In my opinion social media listening is essential for companies, so that they can keep up-to-date and track what’s being said about them online. It can also help them to do better than their competitors.

Until next time,

Saoirse.